A web app is an application that resides on native servers, and makes use of web browsers and web technology to perform tasks on user devices. And though everyone is caught up in the fervor over mobile apps, web apps are still very essential for businesses. Let’s understand why this is so.
First Point of Engagement
More often than not, your website or Ecommerce site is the first point of access to your business and brand for your customers. This is the place where they come to check you out, and learn all about your company, products and services. If they like what they see there, then they may go on to download your mobile app. It is therefore imperative that you hire a web application development company who can understand your requirements perfectly and craft a web app that creates a great first impression. The web application should also be capable of keeping the user engaged, provide value to them and convince them about your brand and products. Ergo, you cannot overlook the role played by an effective website or other web application; if you do, you’re likely to fall behind your competition.
Convenient, Anytime Access
The kind of User Experience you provide determines how successful your business becomes. Today’s customer likes to browse on multiple devices – depending on whether they are on the move, at home, or their workplace; they don’t want to be limited to a single medium. By launching a web app that is responsive and provides seamless and smooth UX on a multitude of devices, you can stay engaged with your customers and increase the chances of conversion.
More User Friendly
Unlike a mobile app, users don’t have to download a web app onto their mobiles. This means that they don’t have to block up space on their devices, or pay extra to download an app. Navigation in web applications is also much easier than in mobile apps, and customers can easily find what they are looking for. This is one major reason why web application development is still very much alive and thriving.
Increased IoT Proliferation
IoT technology has permeated into nearly every industry. To ensure proper utilization of the technology it is important to develop robust web apps. A properly created web app can collate the data sent by multiple sensors, analyze it, send real-time alerts to the relevant user, and prepare reports. The management and employees need to be able to access the application from anywhere and at any time they need, and the only way that can be done is with an enterprise web application. Web applications also enable your customers to communicate with your company in real-time; all these functions empower the business management to take informed decisions.
Enhances In-house Productivity
Implementing a web application can help you boost your in-house efficiency and productivity, and give you valuable insights into your business. Let’s look at a few examples: a CRM can help you collect, manage and analyze your customer data easily and efficiently; it can give you actionable insights into their buyer behavior, and help you serve your customers better. An HRMS can help you manage your employees better; you can easily check on performance, leave taken, productivity, and so on. It can help you with making decisions like promotions, raises, or even firing. Similarly, there are apps for managing inventory, payroll, business processes, and so on. These apps are a central repository of information; they collect the relevant information, analyze it and prepare reports which help management in decision making. Retrieving information also becomes easier, and you have easy access to information if required at a later date.
A website definitely wins hands down when it comes to global reach! People always search the web for products or services, and come across websites; this is especially so for international customers. So if you are interested in going global, you definitely need a web app development professional to create an efficient application for you.
Any business worth its salt has a website today, and other minute web applications within it. So a business without a website will not be considered credible or seen as serious. A well-developed web application goes a long way in building trust in the minds of visitors. Today apart from just a website, most businesses have other apps like chatbots (who can interact with customers even after closing hours), single page websites to push a specific product or service, real-time web apps, and so on, to increase customer engagement points and provide delight.
Are you ready to get a web app for your business? At IPIX Technologies, we have almost a decade of experience in web application development. Our team stays on top of the latest technology so that we can deliver only the best to our customers. Contact us to know more.